----
It’s okay.
You’re okay now.
It’s okay.
Get out.
Get out!
Go! Go!
Go away!
Go...
Calm down!
I’ll find out who did this to you.
Don’t bother.
There’s...
...only one person in this hotel…
…who knows that I'm afraid of birds.
Get out now!
It wasn't me...
...even if you don't believe me.
Mr. General Manager.
You called so I came in a hurry.
What's going on this late?
Did Ms. Ah cause trouble again?
Is there a problem?
You seem to care about her a little too much.
That's just because she's the chairman's daughter.
She is a little odd, though.
We'll be busy starting tomorrow because of VIP guests, so return to work.
Should I come in for my shift tomorrow then?
No, your work starts now.
Right now?
Yes, thank you.
Thank you!
It wasn't me...
...even if you don't believe me.
What is this?
It’s scary.
Hey.
Did she…
...hurt herself?
No way!
Don’t deny it.
Ms. Ah, I didn’t mean to say that…
I can’t stay here. I want to change rooms.
Leave now.
Why are you here?
Weren’t you going to stay out?
You know...
...you'll be in trouble if the GM sees you working when he suspended you.
That's what I wanted to tell you.
He changed his mind and told me to get to work right away.
Really?
- Hello, sir. - Hello.
We're having special guests from China.
I think he asked me to come back because we'll be short-handed for it.
That's strange.
The necessary staff has already been scheduled.
- Hello, this is concierge Sun Woo Hyun. - Change my room.
Right now.
I just can’t understand...
...why you want to change your room at this hour.
You even requested that it have the same interior design.
It’s different.
How is it different?
The air is different in this room.
By the way, didn’t you get fired?
I just returned to my work a little while ago.
- Also, I didn’t get fired, but… - Where’s the general manager?
Did he leave his office?
Yes.
By the way...
...is this true that my father scouted him?
Yes.
That's a halfhearted answer.
I told you the truth.
The GM didn't accept his offer even though it was the best recruitment deal in the industry...
...so the chairman went to meet him to hire him in person.
- Did my father really do it? - Yes.
They were great together.
The chairman had ideas and the GM made them come true.
They had a harmony together.
They were like a perfect combination.
Damn perfect combinations.
Leave now.
Call me if you need anything.
Stop right there.
Organize all my clothes and shoes.
Organize the clothes by color and style. Hang them neatly.
Do you want me to organize all of this now?
Yes.
What has the GM done to me?
There’s...
...only one person in this hotel…
…who knows that I'm afraid of birds.
Let me take care of this troublesome matter.
You just concentrate on your work at hotel.
At least she's quiet when she's sleeping.
I'm done now, Ms. Ah. You can go to bed...
Good night, Ms. Ah.
Don’t leave me.
Don’t leave me, mom.
Don’t leave me, dad.
I’m scared.
According to the autopsy, there's no sign of foul play.
This isn't a mistake.
Since it's the chairman of Ciel Group...
...the press has been paying attention.
We're certain it was suicide.
As you all know, the biggest Chinese travel agency, China Travel…
…signed an agreement with the Municipality of Gangwon...
…for a tourism promotion worth up to $1 billion.
Every hotel in the industry is trying their best to get a contract...
…with the CEO of the agency, Wang Li Chen.
We at Ciel are ready for him too.
I heard that three five-star hotels already failed to get it.
Do we have a distinguished strategy, Mr. General Manager?
I don’t have it yet.
Our data on Wang Li Chen is only basic information…
…to prepare customized service for him.
I'll figure out the rest when I see him face-to-face.
Are you saying we should just sit quietly and wait for results?
Don’t worry about it.
I’ll make it work for sure.
It might be...
...your last chance.
You’ll be held responsible for any failure.
I’m aware.
He has short, thick fingers and his fingertips are stubby.
He'll have a coarse personality.
He has a big nose, but comparatively small nostrils that are hard to see.
A person with a face like that...
...hates to take money out of his pocket more than anything else.
Sorry, wait a minute.
No, we're not looking for a cheap sushi place, you know?
We’re looking for a classy, Japanese restaurant.
Do you understand me?
Oh, oh, oh, I understand.
Japanese… Sushi…
Oh my Jesus. Can’t you speak English?
No, no. Yes, I can.
Oh God. Where’s the contact list?
Excuse me?
Okay.
Now what? And you are?
You are out of luck!
Ms. Ah, you shouldn’t do this with them.
Wow!
What?
With that ugly expression, it seems you have some listening skill...
…even though you speak English with a country accent.
- Hey, miss. - Hey, buddy, take it easy.
Take it easy.
That's enough for today.
What is this?
Ah-ha! You were practicing English?
Actually, I was wondering why such an Asian-looking guy spoke native English.
If so, then I’m sorry I interrupted your practice.
By the way, who are you?
[*blacklisted] I’m the most famous *jin sang of this hotel...
...and I should be the only one around here.
If you’re going to bother him again, ask for my permission first, okay?
If you understand me, then goodbye.
Go away now.
I've never met a concierge who couldn't speak English in a five-star hotel.
Grandpa.
Why didn't you just use Korean in the first place?
Let me start again.
What can I do for you, sir?
I’m sorry, if it was inappropriate to ask you to join us on such short notice.
No, it's okay.
He’s very talented man.
Chairman Ah cherished him a lot.
I’m well aware.
Oh? Do you know him well?
Even though I’ve confined myself to the house...
...I had a chance to read your interviews.
Ciel's reputation has only grown since you started here.
I'm pleased by your service as a shareholder.
I appreciate the compliment.
It seems you're more famous than I thought.
So are you saying that you can’t upgrade my room for free?
Other hotels give me a suite even when I reserve a deluxe room.
Your service is so poor.
Excuse me, pretty lady.
Our hotel does have a room upgrade promotion...
...as a special offer for holidays...
…like Christmas, Thanksgiving, and New Year’s.
I said I want a suite. I don’t know what you’re talking about.
What I'm trying to tell you is that you...
- ...sound like a dog. - Excuse me?
No, no, no. Not that.
I really hear dogs barking.
Okay.
Here we go.
Miss.
Dogs aren’t allowed in here.
I’m Ah Mo Ne.
Who would stop me from inviting friends to my own hotel?
Oh!
What a surprise!
You went to school together...
...but you never saw him in school?
I've wondered about it too.
I'd remember a handsome Korean man like you.
I think so too.
But, unfortunately, I’ve never seen him before.
What's that sound?
There he is.
He's the one I'd like to introduce to my friends.
I'd appreciate you not making any more trouble.
What are you doing? Get rid of them.
Okay.
Ms. Ah, I'll be very nice to your friends.
- Please hand them over to me. - Don’t touch it.
A loved and well-fed dog is…
…trying to bite and kill its owner to steal the house.
Do you know what would happen then?
No! Ms. Ah’s friends!
What are you doing? That's against etiquette.
I’m sorry.
Miss. Your friends...
Hold that dog.
Oops, I'm sorry.
My friends are a little too excited.
I didn’t mean for this to happen.
I’m sorry. You’ll forgive me, right?
I’ll forgive you.
Instead, don’t forget…
…how you ruined the place...
...Chairman Ah dreamed of building his whole life.
I’m sorry.
Hold that dog.
Do you know why crazy women put flowers in their hair?
She does it...
...to show people that she’s crazy.
Are you saying I'm crazy?
I’m just asking you to give me a warning before you cause trouble.
Thank you for your service.
- Take them to the security team. - Okay.
Come on, let's go.
Come here. Follow me.
It seems you handled this well, Mr. General Manager.
Was I being too childish at the meeting?
You seemed disconcerted.
There are a lot of people around.
I get used to it.
I’ve been a queen since college...
...so there were always guys peeking at me.
You're the only one...
...who's ever treated me like I was no one, even standing next to me.
If this concludes our business.
I'll be on my way.
Chairman Ah's daughter is...
...making trouble for you, isn't she?
Why does she hate you so much?
Is there something between you two?
How are you?
Hello.
Did you enjoy lunch with the Vice President of Ciel?
Mother?
Why?
Did I make a mistake?
You never called me like that unless the chairman was alive and...
...something was in it for you.
Did I?
If I hurt your feelings for any reason, please forgive me.
From now on, I’ll take care of you better than when my father was alive.
Thank you.
Son.
The air is fresh here.
Since you’re here to refresh, stay as long as you want.
My brother and I will take care of the business.
Since I know you're alright now, I'll be on my way.
Does that mean I'm banished here?
You don’t need to be bothered to come down here and check on me.
I'll rest here as long as my son wants...
...so don’t worry about me.
Did you call me?
Shh.
He's being too arrogant...
...because he's acclaimed as the youngest general manager.
We don’t need that anymore.
After we appoint Ms. Ah as executive…
…I’ll propose a dismissal of the CEO.
Please vote in favor.
Okay.
You’re right.
If we leave him this way, he’ll be a puppet to Ms. Ah.
If he succeeds in getting a contract with Wang Li Chen…
...it will be difficult to find an excuse to dismiss him.
We shouldn't let that happen.
You’re right.
We’ll need your help on this matter.
They were Chairman Ah's men.
This isn't surprising.
The way you handle the people who live in the past…
…is to bury them in it.
By the way…
...about Chairman Jung's wife...
She was just a college classmate.
Is she?
There wouldn’t have been many Koreans at your school...
…so she must be a good friend of yours.
Not really.
I can barely remember her.
Then try to recall your memories of her from now on.
Have a good relationship with her.
She has been networking…
...and has earned Chairman Jung's people as her own.
She's a major shareholder in Ciel too.
She won’t be any harm to you.
Why aren't you asking me about Mo Ne?
Her sweet brother is taking care of her so well as is.
Why would I be bothered?
You have to succeed in getting a contract with Wang Li Chen.
My life is on it, too.
Who is your target?
Is it Mo Ne or me?
Hello. I’m the general manager, Cha Jae Wan.
I’m Wang Li Chen.
The trip from the airport was boring and inconvenient.
He's worried his customers may feel the same way.
I’ll prepare a chartered bus for your customers.
I do my best to avoid any inconvenience on the way to the hotel.
This way, please.
Wow, rich people from the mainland are in a totally different class.
He wears dazzling accessories and he has a unique fashion sense.
He also starts a visit with a complaint. Wow.
I really wonder who he is.
He didn’t go out for the tour at all and wandered around the hotel.
He called the hotel operator last night...
…and flirted with her all night long.
Still, he looks neat.
He doesn’t look neat. He looks greasy.
Hello, welcome to the Ciel Hotel.
He said that your staff has a stern look.
They look like robots to him.
He's concerned it will make customers uncomfortable.
I’m sorry.
I’ll train them again to meet your request.
This way, please.
Have a good time.
Thank you.
He's very neat, so there's not much to clean up.
He hates things being disorganized...
...so don't touch anything, okay?
Yes.
I can do this work myself...
...so I don't know why they gave me the new girl.
You have both mysophobia and Peter Pan Syndrome?
You’re sick.
I have to find evidence here.
I made sure the curtains, bedding, and even your bathrobe were the highest quality.
This room is exclusively for Chairman Wang Li Chen.
He says the decorations are a little much.
I apologize for my mistake.
I'd like to make up for it...
...I'd like to prepare you some wine.
Would you like to come down to the bar?
He’s expecting you to select a wine that suits his tastes.
He has a very delicate taste for wine.
I’m well aware.
[Ciel Hotel & Resort] [Chairman vacancy]
[Ciel Hotel] [Vice chairman Lee Jung Ku]
[Ciel Hotel] [General manager Cha Jae Wan]
Cha Jae Wan.
Will you still insist you didn't do it?
What are you doing over there?
Get out of there. This room is off-limits.
It’s very dusty here.
We should make sure he never works in the hotel industry again.
You have to succeed in getting a contract with Wang Li Chen.
My life is on it, too.
Mr. General Manager!
Wang Li Chen is at the bar already.
He's doing it on purpose.
Go there first and serve him well without a mistake.
I’ll be there soon too.
Okay.
C-I-E-L, Ciel! I’ll do my best for the sake of Ciel.
[Chateau Auden]
Chateau Auden.
It's named...
...after an English poet?
This elegant...
...and rich wine tastes great.
How do you like it?
It isn’t so bad.
He said it isn't so bad.
This is our guest relations manager, Jang Ho Il.
He'll be in charge of arranging rooms for China Travel.
He's in charge of the rooms?
Me?
Can you speak French?
My French isn't very good.
Then can you speak Spanish?
I'm not much good at it either.
Mr. Chairman, please feel free to put your glass down...
…while I’m pouring more wine for you.
What about Chinese?
I can speak a little.
Ugh!
Oh my God!
I'm sorry... I'm really sorry.
You ruined a designer outfit from France!
I’m so sorry. I'm so sorry.
I’m so sorry.
What are you doing, huh?
We wouldn't hire staff like you even at a motel in China!
What a pathetic and foolish man you are!
Are you okay?
Apologize to him right now.
Mr. General Manager!
I’m so sorry. I’m so sorry.
I’m so sorry.
You’re even a snob.
Aren’t these all fake?
This is my father’s watch.
I couldn't find a watch in his keepsakes.
You didn't find it?
What kind of watch are you talking about?
My father only wears one watch.
You're the general manager and you didn't know that?
I’m sorry, but...
...I'm unaware of his personal belongings.
Where are you going?
Let me go.
The general manager isn't easy to deal with.
This is a 2001 Chateau Mouton Rothschild.
2001?
It's a very rare wine. It's difficult to find on the market.
It'd like to give it to you as an apology.
Even though it isn’t necessary…
...you prepared it out of goodwill.
Would you like to taste it now?
Sure.
You’re good...
...as a boss of foolish staff.
Please forget our mistakes and comfortably enjoy your stay.
Where's the general manager?
Cha Jae Wan.
What's the matter with you?
I knew it was you.
What did you do to my father?
Ms. Ah, if you have something tell me, please do it outside.
This is what I wanted to tell you.
Get her out.
There’s no need.
I’ll walk out myself.
Wow, she's incredible.
I can’t make a contract with you.
I can’t send my customers to a hotel where the general manager…
...isn't even respected by the maids.
What are you doing?
Let me go.
Hey.
If you get involved, it won't be suspension this time.
You'll get fired.
You saw how angry he was.
Ms. Ah was really wrong this time.
You know how important this contract is.
I know.
Why did she do it when she's so easily frightened?
Where are you going?
Let me go! Let go of my arm.
I said let me go!
Let me go!
Unhand me, you bastard!
Look with your own eyes.
This is where Chairman Ah died.
Admit it.
Your father killed himself right here.
It's right in front of you!
I have the medical records...
...that proved he was disturbed and diagnosed with depression.
There was no sign of murder in the autopsy report.
Do you understand what I’m saying?
Why?
You told me that you’ve never seen it, but…
…don't you recognize this watch?
What are you?
Who the hell are you?
This watch is mine.
The chairman left it to me.
No, you stole it.
I can’t believe my father left you...
...the watch he inherited from his father.
It’s you, huh?
You're the one who drove my father to be like that.
You’re crazy.
You'll make me crazy too?
It won't be easy this time.
I’ll report you to the police.
- Then you'll… - Do it!
Report me to the police, find out whatever it is you want to know...
...and leave Ciel be! Please!
Is everybody having fun?
Yes!
Are you having fun?
Yes!
Then let’s do one more song!
Three!
- Two! - Two!
- One! - One!
It must be...
...so painful.
You must be...
...so cold.
Dad...
Mr. General Manager, where is Ms. Ah?
I’m asking you because…
…she ordered room service, and now she's not there.
She'll be upset if the food gets cold.
I’m just worried about her.
Why did you take her outside?
You didn’t take her there, did you?
Ms. Ah!
Please let me save her.
Ms. Ah.
Are you alright?
Do you recognize me?
It’s just shock.
She'll feel better when she wakes up.
Thank you.
Goodbye.
What is happening to you, Ms. Ah?
The doctor came by.
He said it's just shock.
It’s a relief that she wasn’t seriously hurt, isn’t it?
Thank you.
Aren’t you going to see her?
It wouldn't have happened if you hadn't taken her there.
She's the one who fell in.
She didn’t get into the water alone.
Think about it.
She wouldn't get in the pool where her father died.
Even if she slipped...
...why would she just lie at the edge of the water like that?
Don't hassle me with your speculation.
Leave now.
Mother, I love you so much.
I love you too, my precious daughter.
I’d like to cook for my beloved mom.
My lovely daughter, can you skip cooking today please?
Mom!
Why do mother and daughter...
...look so happy without me?
I'm going with mom to do volunteer work tomorrow.
I haven’t used sign language in a long time…
…so I was practicing it with mom.
I’m an outcast here.
I told you to learn it with us.
Watch me.
My beloved father, would you like me to cook for you?
No, thank you.
How did you know what I said?
Because I’m a genius.
He's a genius.
Who is that?
This is your first time visiting me without being called.
Did you get Wang Li Chen already?
You adore your daughter Da Bae, don’t you?
To Chairman Ah, she was as adorable...
...and naive as Da Bae is to you.
But then.
Did you try to kill her today?
I did it for you.
Regardless, it will...
...only be you or her at the top of Ciel.
Nothing good will come of you having any affection for her.
Did you put a dead bird on her bed for me too?
Jae Wan.
That’s enough.
I’ll certainly succeed in getting a contract with Wang Li Chen.
After that...
...I'll expose who I really am to the public.
Of course, then Mo Ne will know too.
That way the executives won't be able to ignore me like they do now.
- Do you disagree with me? - No.
That’s more than enough.
However...
...I’m a little disappointed to hear it.
You sound like you don't need me anymore...
…because you’re matured enough to be independent from me.
No way.
I’m just trying to save you some trouble.
Blood ties mean something to you.
It's turning my kind Jaden...
...into a spoiled child.
As your affection for your sister grows...
...I’ll...
...only hate her more and more.
Just go back to where you were.
Honestly, you’re scared to death!
Whatever you do...
...there’s nothing more for you to figure out.
Leave before you get hurt again.
My father...
...me…
..and then...
…and then this hotel...
That’s what you’re after, isn’t it?
I’ll certainly succeed in getting a contract with Wang Li Chen.
After that...
...I'll expose who I really am to the public.
Of course, then Mo Ne will know too.
It isn’t time yet...
...Jaden.
You had a night shift so you haven't slept yet.
Why are you still here?
Is it because you can’t count on me?
Well.
No, it isn’t.
Yes, this is Go San at the concierge desk.
Who?
Is she looking for me?
Yes, sir. I'll transfer you to the reservation office.
Okay.
- I’m going home. - Okay.
Hey, the kitchen staff is really worried...
...about Ms. Ah returning her food untouched yesterday.
Do I have to cook porridge with diamonds?
I’ll…
What?
I’ll take her the diamond porridge.
Why would you?
I think he's been waiting for her to call.
He's really worried about her.
I knew that there was something special about him.
He knows Ms. Ah might take over this hotel.
That's why he's working so hard for her.
What a driven man.
He's perfectly suited for capitalism.
As soon as I was about to say it...
…I smelled a fart!
After that, we were too busy to blame each other for it.
Isn’t that funny?
Should I tell another story?
It doesn’t seem funny to you.
This one's really a secret.
We all keep it a secret since Chairman Ah asked us to.
You finally looked at me.
You don’t know there’s a garden for you, do you?
It's called "Mo Ne's Garden."
The chairman did the entire thing himself...
...everything from design to gardening.
He wanted to give it to you when it was in full bloom.
We promised to stay quiet about it.
[Mo Ne’s Garden]
We had to keep the secret for him... [Mo Ne’s Garden]
...until the flowers bloomed. [Mo Ne’s Garden]
...until the flowers bloomed.
I have a big mouth, though.
When he was alive, he asked me...
...to take care of this garded if something happened to him.
Who are you?
You've paid attention to me...
...from the moment I arrive here.
Huh?
No, I didn’t.
Then, why did my father...
...ask you to keep his gift to me?
Do you think that this garden is...
...really what he wanted to give you?
He wanted you to have a place to rest...
...when you were tired of the jungle that is the hotel.
But you can’t seem to protect...
...Ciel or even this garden.
Since the owner is here now, I'd like to leave.
Take good care of the flowers from now on.
How…
...can I trust...
...you?
How can I trust you?
My Bok Soon…
Bok Soon was my daughter's nickname.
When she was a baby, I was always worried about her...
...because she was late learning to crawl.
Then one day, she just stood up all of a sudden.
Isn’t she so special?
My Bok Soon…
Do you know what the first word she ever said was?
It wasn’t "mom."
It was "dad."
Dad…
Don’t cry anymore and don’t be scared of anybody.
Dad…
[Dear Mr. General Manager, here is the material you requested on Wang Li Chen.]
He said he doesn’t want to discuss the contract anymore.
I've lost his trust, so I won't mention the contract again.
I'm just sorry he'll leave our hotel that way...
…so I've prepared Chateau Mouton Rothschild again.
It was my fault he couldn't properly enjoy it yesterday.
Please allow me.
How’s the taste?
How can I describe this amazing aroma with only taste?
If there are no disturbances from your stupid staff...
…I'd like to have a more serious conversation with you.
Would you?
It’s very strange.
You have profound knowledge of wine…
…but you can’t distinguish between the $20,000 wine from yesterday…
…and the $6 wine you’re drinking now.
What?
Is this some kind of joke?
You’ve been suffering from rhinitis for a long time…
...so you've filed several complaints about room temperature and humidity...
...while staying in hotels overseas.
You’re talking nonsense!
I’m not done yet.
What is this?
At the Palace Hotel, you made a complaint about having an allergy to mustard…
...but in this picture you're eating sushi exactly two days after making the complaint.
At the Grand Hotel, you complained about missing a ring…
...when you never wore one...
...in the first place according to the security cameras.
In Keum San Hotel, you claimed that you got sick…
...from food poisoning and unclean rooms...
…but you were discharged from the hospital after having a banana bag.
Hey, stop this!
You always receive the best service from a hotel...
...then file complaints about everything you can...
...so you can get a cheap deal with the hotel.
That's what you intended to do.
So what? What are you going to do about it?
By tomorrow, every hotel around the world that does business with China Travel...
...will know what you've done to them.
You'll regret that.
I already regretted my decision yesterday…
…when I asked...
...my excellent staff to get on their knees and beg for your pardon.
Have a seat, Mr. Chairman.
I'll make a deal with you right now.
- Thank you. - Thank you.
Ms. Ah, it's Sun Woo Hyun.
Ms. Ah, I'm coming in.
This contract with China Travel isn't an end, but a new beginning.
Ciel aimed to be the best hotel in Asia at its launch...
…but now it should be reborn as a global brand.
To do that, I started recruiting key men...
...from famous hotels worldwide a year ago.
I’d like to introduce them to you today.
Hey!
Why is he going on stage?
He has no business up there.
Why did you do it?
What is this about?
Why did you do it to Ms. Ah?
[Preview]
Don’t turn back and run away from here.
That’s the only thing you can do now.
Tell me what I should do.
Are you leaving?
Yes, Cha Jae Wan.
I’ll do as you want.
Help me get out of here quietly.
I like you.
I know it sounds absurd, but I love you.
There will be a grand celebration tomorrow night.
Now the only thing left for us to do...
...is expose who you are to the world...
...and claim your seat as the next chairman of Ciel.
I wonder...
...how Cha Jae Wan’s Ciel will look.